OSX Server App Ver 2.1.1 (127.19) I have tried OSX 10.7.5 (MacBook Pro i7) and 10.8.2 (Mac Mini) host machines with the same results. Instructions for how to upload your support files can be found in the article Uploading diagnostic information to VMware (1008525).
Check for End of Support Dates; How to file a support request; How to view and update support requests in My VMware KB 1008525 lists some of the main methods for uploading diagnostic information to VMware including using the Support Assistant (which I am planning to do a post on), FTP and email. For more information, see Collecting diagnostic information for VMware products (1008524), Uploading diagnostic information to VMware (1008525), and How to Submit a Support Request. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. (When we opened our case VMware also wanted the vCenter support bundle for the vCenter that was disconnected from - might be a good idea just … Review the Support Request Confirmation page and ensure all information is correct. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. Yours, Oscar Like Show 0 Likes (0)
1008525, VMware Technical Support uses a set of diagnostic information obtained from our products when addressing a support request.
In the Ready to Complete pane, review the summary and click Finish.The Downloading System Logs Bundles dialog appears and provides progress status for the creation and downloading of the support bundle from each source.
Click Send Request. Click Next. It does not yet contain information for this new feature in vSphere 6.5, but it is documented here . Uploading by FTP Note: If your files are larger than 2GB, you need to upload using the command line. Uploading diagnostic information for VMware (1008525) Downloading and installing VMware Fusion (2014097) Installing async drivers on ESXi 5.x (2005205) Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701) Manually deleting linked clones or stale virtual desktop entries from… If you cannot install the Java plug-in or if you are using Mac OS 10.7 or later (which no longer has the Java plug-in, as per Apple article HT5493), see Uploading diagnostic information to VMware (1008525) for alternatives. For more information, see Uploading diagnostic information for VMware (1008525) Obtaining Diagnostic Information for ESX/ESXi 4.x hosts using the vSphere Client ESX/ESXi 4.x host diagnostic information can be gathered using the vSphere Client connected to the ESX/ESXi host or vCenter Server. Enter your Support Request number in the field and click OK. Click Next. Instructions for obtaining diagnostic information for other VMware products can be found in the article Collecting diagnostic information for VMware products (1008524). 9. VMware recently launched the new VMWARE Secure Data Transfer portal which offers the ability to upload diagnostic information and files to VMware in a safe and secure way. In the Download Location pane, click Browse and select a location on the client’s disk where you want to to save the support bundle. Support Center for VMware App Volumes | VMware NL. Previous Entry: BrownBag Blow Out – vSphere Lab Give Away; Next Entry: HotLink Launches Latest Version of HotLink SuperVISOR for VMware I’ve gone a few rounds with VMware vCloud Director in as many weeks recently. I’ve got an upcoming blog post on a vCenter Proxy Service issue I’ve been dealing with but until I collect the remaining details on that, I thought I’d point out VMware KB 1026312 Collecting diagnostic information for VMware vCloud Director. Click New Directory.
Enter this information: Username: inbound Password: inbound Ensure that HTML is selected. To upload via the FTP portal using your web browser: Go to https://ftpsite.vmware.com.
To address a Support Request, VMware Technical Support may request diagnostic information from the affected VMware products. Vom 13.08.2017 bis zum 14.08.2017 wurden 3 Knowledgebase Artikel veröffentlicht.Liste der veröffentlichten Knowledgebase Artikel von VMware: Am 13.08.2017 vom Typ: How to Titel: Uploading diagnostic information for VMware Am 13.08.2017 vom Typ: Troubleshooting Titel: Troubleshooting connectivity issues between the agent, client, and connection server in VMware Virtual Desktop … Dear Zhengh Thank you for the post. Our video today provides a demonstration of the procedures necessary to upload Uploading diagnostic information for VMware (1008525) Downloading and installing VMware Fusion (2014097) Installing async drivers on ESXi 5.x (2005205) Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701) Manually deleting linked clones or stale virtual desktop entries from…
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The VM specs are as follows: VMWare Fusion 5.0.1. OSX 10.8.2. This diagnostic information contains product specific logs and configuration files from the host on which the product is run.